Scan-on-Demand Services

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Document Storage with Scan-on-Demand

Our Scan-on-Demand service gives you instant digital access to any documents stored with us — exactly when you need them. Whether it’s a single file or an entire box, we locate, scan, and deliver your records securely through our online portal. It’s a fast, efficient, and environmentally friendly way to access information without waiting for physical deliveries.

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Why Choose Document Options for Document Storage Solutions?

Choosing Document Options means you get a fast, secure, and dependable digital access service that fits seamlessly into the way your organisation works.

• Fast, On-Demand Digital Access

We process scan requests quickly, offering same-day and next-day turnaround. Whether you need a single file or an entire box digitised, we ensure you get the information you need without delay.

• Secure, Controlled Scanning Environment

All scanning is carried out within our secure, access-controlled facility. Every document is handled by trained specialists, and all digital files are delivered through our encrypted portal — keeping your information fully protected at every stage.

• Fully Compliant Processes

We operate to ISO 9001 and ISO 27001 standards, with all workflows aligned to GDPR. You can trust that every file is scanned, processed, and delivered with complete confidentiality and regulatory compliance.

• Cost-Effective and Convenient

Scan-on-Demand gives you digital access only when you need it, avoiding the cost of bulk digitisation projects. It’s an efficient, pay-as-you-go approach that supports both routine and ad-hoc information needs.

• Flexible to Your Requirements

From single-page requests to multi-file or full-box scans, our service adapts to your workflow. We tailor our approach to meet internal processes, turnaround expectations, and security requirements.

• Environmentally Friendly Access

Reducing physical deliveries means fewer transport emissions and less handling of original documents. Scan-on-Demand offers a more sustainable way to access your information while keeping your physical records safe in storage.
 

Keeping records

Scan-on-Demand FAQs

What is Scan on Demand?

What is Scan on Demand?

Scan on Demand is a flexible service that allows you to request specific documents or entire boxes from storage and receive them digitally. We locate the records you need, scan them securely, and deliver them through our online portal — giving you fast, convenient access without waiting for physical delivery.

How quickly can I receive scanned documents?

How quickly can I receive scanned documents?

Requests are processed promptly, with same-day and next-day turnaround options available. Our team prioritises urgent requests to ensure you always have the information you need, when you need it.

Is Scan on Demand secure?

Is Scan on Demand secure?

Yes — security is built into every stage. Files are scanned within our controlled environment and delivered through an encrypted portal. Access is restricted to authorised users only, ensuring full compliance with GDPR, ISO 9001, and ISO 27001 standards.

What formats can documents be delivered in?

What formats can documents be delivered in?

Scanned documents are typically supplied as PDF or TIFF files, but we can provide other formats if required. Files are optimised for clarity and size, making them easy to view, share, and store digitally.

Can I request multiple files or an entire box to be scanned?

Can I request multiple files or an entire box to be scanned?

Absolutely. Scan on Demand is designed to be flexible — you can request a single file, a selection of folders, or a complete box. We adapt to your needs and deliver exactly what you require, securely and efficiently

How do I request a Scan on Demand job?

How do I request a Scan on Demand job?

Simply log in to our secure online portal, select the document or box you need, and submit a scan request. Our team will retrieve, scan, and upload the files, notifying you once they’re ready for download.

Does Scan on Demand replace physical document retrieval?

Does Scan on Demand replace physical document retrieval?

Not necessarily — it complements it. You can still request physical returns when needed, but Scan on Demand provides a faster, more sustainable way to access your information without handling original documents.

What happens to my original documents after scanning?

What happens to my original documents after scanning?

Once scanned, your original documents remain in secure storage unless you instruct us otherwise. If you no longer need to retain the physical copies, we can arrange confidential shredding and certified destruction — ensuring full GDPR compliance and complete peace of mind.
Once scanned your original document can be reconstituted and returned to storage or processed for secure destruction.

Contact

We’re always happy to explain further how we can save your business time, money and resources.

We cover areas including: Hampshire, DorsetSussex, Surrey, Kent, London

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Certificate No. 11191

ISO 9001 ISO 27001

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