Document Processing

Document Processing and Workflow Automation

Transforming Paper, Email & Forms into Fast, Accurate Digital Workflows

At Document Options we specialise in end-to-end document processing services designed to help organisations streamline their workflows, cut manual effort and cost, and move into a truly digital-first environment.

Why Choose Document Processing?

Manual processing – printing, filing, transferring, re-keying data – is slow, costly and prone to error. Modern automation and document capture techniques let you:

Extract data faster and route it intelligently.
Reduce errors, duplication and re-work.
Gain secure, centralised access to your documents from anywhere.
Improve compliance and audit visibility.
Free up your people for higher-value work instead of repetitive tasks.

Invoice Processing

We automate invoice intake — whether paper, email or PDF — to extract key data, validate entries, route for approval and integrate with your accounts-payable system. The result: faster payment cycles, fewer errors and better supplier relationships.

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Sales Order Processing

From order capture and contract intake to approval routing and fulfilment triggers, we streamline your downstream processes so that what was once manual becomes automated.

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Digital Mailroom

Convert all incoming paper and digital mail into structured workflows. Whether mail, packages, faxes or email, we digitise, classify and route them automatically for action, reducing bottlenecks and improving responsiveness.

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Digital Transformation

If your organisation is ready to move beyond simple digitisation into a full workflow-automated state, we partner with you to map your current document flows. We incorporate intelligent data capture, rules-based routing and integration with other business systems to deliver a true digital document backbone.

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Automated Forms Processing

Employee onboarding, customer forms, compliance checklists – all become digital, data-driven processes. We help you build template-based capture, intelligent validation and auto-routing, eliminating manual re-entry and accelerating start-to-finish time.

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Our Approach – Tailored, Secure, Accredited

Audit & Consult – We work with you to understand how documents move through your business, identify bottlenecks and design optimal workflows.

Capture & Extraction – Using high-quality scanning, OCR, data-capture tools and digital import, we convert paper and mixed formats into clean digital data.

Classification & Routing – Documents are automatically categorised and directed to the right person, system or workflow.

Integration & Store – Processed data is fed into your downstream systems (ERP, CRM, DMS) and stored securely in accessible, searchable formats.

Continual Optimisation – As new document types, formats or volumes emerge, we help you evolve your workflows to scale efficiently.

As a trusted partner we hold ISO 27001 and ISO 9001 certifications, meaning you can rely on our secure, quality-assured approach.