Employing our modern document management techniques provides our customers with a significant improvement in delivering excellent customer service.

How we help:

  • Capture incoming correspondence & applications
  • Instant access to client details when your customers call
  • Easily merge scanned documents and e-mails into the same client file
  • Have the latest, accurate records immediately to hand so you are fully prepared when making outbound communications

Client files are often scanned when the file is closed, when you run out of filing space, or when you are about to move, and realise how much space they take up! Many organisations have already discovered the advantages of scanning client files as soon as they are received.

Using High Volume Scanning to capture historical customer data such as contracts and correspondence, your agents can have instant access whenever your customer calls. As a result, you will see an increase in sales and a reduction in outbound call costs.

Data capture and document classification can be undertaken on your premises using our staff, equipment and software.  We can send images to you or extract the key data you need and export just that data, with or without the supporting image. This can be done directly into your line-of-business applications, vastly improving your response times.

Historic Customer Files

If your requirement is to scan completed, closed or archived client files, we will be pleased to help. We offer several innovative cost-effective solutions to deal with such requirements.

If you need to clear space urgently, we can arrange to collect your files and remove them. They can be transported to our secure warehouse within days.

After scanning and indexing the documents, they can be returned to you to store on your computer systems. Alternatively, we offer a secure web-hosted solution which can be implemented with minimal involvement of your IT department. We offer to store your original paper files for as long as you want, and when you no longer need them, we offer a secure shredding and recycling service.

Ready to find out more?

Get a Free Quote

Get a free and personalised quote for your business by completing the form below. Our expert support team will call you within 24 hours to discuss your requirements.


Document Options have listened and worked with us to deliver a bespoke professional service which has far exceeded our expectations & changed the way we communicate internally.

Close Invoice Finance – Jacqui Brown – COO

Request a Free Call Back

Complete the form below to request a free no-obligation discussion about your requirements with our team. We will call you within 24 hours.


Trust us, we’re certified...

Document Options is accredited to the following standards.

ISO logos
Contact Us

Contact Us

Please get in touch using the form below and we will get back to you as soon as possible.

Slideout Form