If you’re looking to make business processes more streamlined, error-proof and cost-efficient; we can help with our iBPM service.

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Our intelligent Business Process Management service enables your organisation to automate any data or document-based process.

How it works:

Step 1. Identify
Our expert team will help you identify suitable processes for streamlining and automating.

Step 2. Audit
We will carry out in-depth analysis of how your business currently handles the process, taking note of any tasks, transactions, events, gateways, conversations and approval steps.

Step 3. Design
Once we have fully understood the current process, we will work with you to map out the new digital process workflow. All of our technical staff are trained in Business Process Mapping, and they will design the optimum process to assist your team.

Step 4. Testing
Once approved, we will build the digital workflow on the platform using a collaboration diagram. We will link with your systems as required and set up user accounts, notifications and approval processes. The automated workflow will then be tested using dummy information until you are happy to approve and go-live.

Step 5. Go Live
Having tested the process and provided full training to your team, the automated process will be implemented and supported by our ITIL trained Service Management Team.

Step 6. Optimise and Improve
With the automated process up and running, we can further expand and improve the process via our change control process.

Processes we can help you automate and streamline:

Invoice Processing
HR Document Management
Digital Mailroom
• Expenses
• Forms

Key Benefits of automating business processes:

1. Capture documents and data for downstream digital processes and business systems.
2. Reduce repetitive and mundane manual administration tasks.
3. Perform those current tasks in a better and far more effective way.
4. Drive down the likelihood of manual errors occurring within the process.
5. Reduce the burden on your IT with our innovative iBPM Service that is fast to implement.
6. Documents can be uploaded from anywhere in the world via our multichannel input.

Ready to find out more? Get in touch with our helpful team today.

Get a Free Quote

Get a free and personalised quote for your business by completing the form below. Our expert support team will call you within 24 hours to discuss your requirements.


As part of the process, I was very keen to eliminate the manual data capture of supplier invoices, reduce those repetitive labour intensive tasks that operate around the invoicing process and rationalise any exceptions. Document Options and their iBPM Service certainly delivered on all fronts.

Jamie Everett - Rathfinny Wine Estates

Intelligent Business Process Management FAQs

iBPM is a fully featured Business Process Management platform that enables users to design, execute and manage digital business processes including automated document processing functions like Automatic Data Extraction and Classification, as well as exception handling processes such as Data and Document validation, and much more.

iBPM can be used to streamline any document centric business process. Popular processes include:
• Invoice Processing
• HR Document Management
• Digital Mailroom
• Expenses
• Forms

iBPM is pertinent to any business that wants to extend and automate its document-related business processes beyond just simple scanning, for improved efficiency of time and cost.

With the support of multiple high-security Microsoft Azure datacentres, iBPM assures users of 24 hour security and reliability with guaranteed 99.95% uptime, in any time zone, anywhere the world. The data that passes through servers uses AES-256 encryption, and all data communication via iBPM is also encrypted with HTTPS protection – assuring optimum security, from start to end.

The iBPM platform and all its automated processes run on the cloud, so organisations do not require any additional infrastructure such as servers.
For users to interact with iBPM, they can use any PC that supports Windows 7 or Windows 8 and above, together with the newest versions of Google Chrome, Firefox, Internet Explorer 10, Internet Explorer 11 or Microsoft Edge.

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Complete the form below to request a free no-obligation discussion about your requirements with our team. We will call you within 24 hours.


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