Document Options provide The Caravan Club with improved invoice processing automation levels
The Caravan Club have been established for more than a century and offer services and support to their members within the camping community – having close to 200 active sites within the UK.
Within their payables department, the Caravan Club did have issues with payments to suppliers. Increased document automation levels and invoice visibility were essential when processing at both the head office, in East Grinstead, and also at site level – which are managed by wardens.
The Caravan Club were approached by Document Options, an established FIS partner and document capture specialist, who suggested an enhanced invoice scanning service. Using FCI – invoice data reading software, Document Options would not only digitise the invoice but also provide the data-file with the invoice content.
Jon Laws, Financial Controller of The Caravan Club stated, ‘removing the scanning and keying parts of the process and moving them to Document Options – who are equipped with the technology and scanning hardware – proved the best business fit for us. In addition, because FIS are one of SAP’s leading partners – their SAP expertise mitigated any risk with configuration and SAP integration’.
Liz Parish, Head of Accounts Payable added
‘We have already seen a marked increase in automatic booking rates and the reporting functions with FIS / edc ensure we have visibility of outstanding invoices – so we can avoid late payments. The initial reception of the new system within the business has been excellent.’
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